Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Maestro is disconnecting from network - losing connection to 6400M

Paul Carff
Paul Carff Member ✭✭
edited April 2020 in Maestro
My Maestro is connected via ethernet (a couple of switches) to my 6400M.  I have been operating this way for a few weeks.  Today, the Maestro started losing connection to the radio.  Ethernet icon connection has yellow exclamation point:  Connected to Ethernet, Internet unavailable.  I am using the same switches with my laptop to connect to the internet.  

I can't ping either my maestro or my flexradio - maybe that is expected behavior.

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2020
    Hi Paul

    Can you run a test with the Maestro connected directly to the radio (no other switches) and see if it disconnects.  Again, this is just a test on the simplest possible network.

    If it does, then we have something we can get the support team to look into.  If not, then you may have to look elsewhere in your network.  It could be a switch or a bad cable (yes, they do happen) causing so packet loss.  

    Let us know how you make out.

    Mike

  • Paul Carff
    Paul Carff Member ✭✭
    edited April 2020
    Thanks Michael - will check this later today.

  • Paul Carff
    Paul Carff Member ✭✭
    edited April 2020
    I connected it directly and after adjusting IP address - it worked.  I suspect it is a switch issue.  I have new switches on order.   

    Thanks for the help.  Will update this thread if I find anything further.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories