Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Unable to login to SmartLink due to Insecure Website Certificate
I haven't used my Maestro since Field Day last June. I just brought it up north with me this weekend to my new home so I could operate remotely. I was able to login to my home Wi-Fi network, but when I try to sign-in to SmartLink, I get a browser error that "There is a problem with this website's security certificate". It gives me an option to close the webpage or to click for more information. There is no option to proceed despite the certificate error.

I tried two troubleshooting steps. First, I connected to my Verizon MyFi device instead of my home Wi-Fi. This made no difference - same error. I also tried upgrading the Maestro to v3.1.8, but that didn't address the problem either. Any thoughts on how I can get past this error to login to SmartLink?
73,
Dave
K1DLM

I tried two troubleshooting steps. First, I connected to my Verizon MyFi device instead of my home Wi-Fi. This made no difference - same error. I also tried upgrading the Maestro to v3.1.8, but that didn't address the problem either. Any thoughts on how I can get past this error to login to SmartLink?
73,
Dave
K1DLM
0
Comments
-
David
There was some updates to the login process sometime around August or September I think. I will have to update to the highest level on your version in order to proceed.
Unfortunately, you’ll have to be near the radio in order to do it. I’m a little fuzzy on that but I think that is the way it has to happen.
Mike0 -
Thanks, Michael. I have a VPN between my two homes, but I believe the Maestro has to physically be on the same subnet / broadcast domain.0
Leave a Comment
Categories
- All Categories
- 353 Community Topics
- 2.1K New Ideas
- 617 The Flea Market
- 8K Software
- 3 SmartSDR+
- 6.3K SmartSDR for Windows
- 174 SmartSDR for Maestro and M models
- 413 SmartSDR for Mac
- 267 SmartSDR for iOS
- 252 SmartSDR CAT
- 188 DAX
- 375 SmartSDR API
- 9.2K Radios and Accessories
- 23 Aurora
- 217 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 923 Maestro
- 53 FlexControl
- 860 FLEX Series (Legacy) Radios
- 897 Genius Products
- 456 Power Genius XL Amplifier
- 325 Tuner Genius XL
- 116 Antenna Genius
- 285 Shack Infrastructure
- 200 Networking
- 445 Remote Operation (SmartLink)
- 138 Contesting
- 758 Peripherals & Station Integration
- 139 Amateur Radio Interests
- 978 Third-Party Software