Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Unable to login to SmartLink due to Insecure Website Certificate
I haven't used my Maestro since Field Day last June. I just brought it up north with me this weekend to my new home so I could operate remotely. I was able to login to my home Wi-Fi network, but when I try to sign-in to SmartLink, I get a browser error that "There is a problem with this website's security certificate". It gives me an option to close the webpage or to click for more information. There is no option to proceed despite the certificate error.

I tried two troubleshooting steps. First, I connected to my Verizon MyFi device instead of my home Wi-Fi. This made no difference - same error. I also tried upgrading the Maestro to v3.1.8, but that didn't address the problem either. Any thoughts on how I can get past this error to login to SmartLink?
73,
Dave
K1DLM

I tried two troubleshooting steps. First, I connected to my Verizon MyFi device instead of my home Wi-Fi. This made no difference - same error. I also tried upgrading the Maestro to v3.1.8, but that didn't address the problem either. Any thoughts on how I can get past this error to login to SmartLink?
73,
Dave
K1DLM
0
Comments
-
David
There was some updates to the login process sometime around August or September I think. I will have to update to the highest level on your version in order to proceed.
Unfortunately, you’ll have to be near the radio in order to do it. I’m a little fuzzy on that but I think that is the way it has to happen.
Mike0 -
Thanks, Michael. I have a VPN between my two homes, but I believe the Maestro has to physically be on the same subnet / broadcast domain.0
Leave a Comment
Categories
- All Categories
- 324 Community Topics
- 2.1K New Ideas
- 588 The Flea Market
- 7.8K Software
- 6.2K SmartSDR for Windows
- 165 SmartSDR for Maestro and M models
- 393 SmartSDR for Mac
- 258 SmartSDR for iOS
- 246 SmartSDR CAT
- 177 DAX
- 368 SmartSDR API
- 9K Radios and Accessories
- 12 Aurora
- 148 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 904 Maestro
- 50 FlexControl
- 854 FLEX Series (Legacy) Radios
- 863 Genius Products
- 444 Power Genius XL Amplifier
- 305 Tuner Genius XL
- 114 Antenna Genius
- 273 Shack Infrastructure
- 193 Networking
- 436 Remote Operation (SmartLink)
- 135 Contesting
- 713 Peripherals & Station Integration
- 131 Amateur Radio Interests
- 935 Third-Party Software