Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
flex 5000a
Options
Dave
Member
Today as a spare I have just purchases a new sealed in the carton 5000a - this has never been used since new. I cannot communicate with the new 5000a and was wondering if over the long time span of no use the eprom has lost data - has anyone experienced this and any ideas of how to cure the problem - I also notice that when I switch on my working 5000a the relay is a louder click than the new one - thanks Dave g3rcq
1
Comments
-
Daver can your computer communicate with the older 5000a but not the new one? You might need to upgrade the firmware in the radio to the current mode, when you go to the Flex control panel, can you see it?1
-
Hi Neal thanks for your reply - the new 5000 does not appear on the chooser - Dave0
-
I am also having trouble with a new Flex 5000a on what I thought was a good setup. I have a i5 3570K with 8GB of Ram and tones of free HDD space. I'm using a SIIG 3 port Firewire 1394 PCI card NN-400012-S8. on Windows 7 SP1. Does anyone know if this is not good hardware? or is it good hardware I should update to windows 10?
0 -
Dave I think that is a Fine firewire card (I believe its a Texas Instruments chip).0
-
Dave, Since the previous 5000 works, then the newer one should . Check for the physical internal green FW link light shinning from the inside as seen from the rear of the radio and should go out when the FW cable is pulled from the rear. The firmware may need to be updated as Neal said, but it still has to appear in the FW driver. Kind of sounds that the new radio is now working correctly. One note, the FW cable is easily damaged at the ends, grounds are easily broken, but you should be able to disconnect one and connect the other and have it work for you . 73, Dudley WA5QPZ0
-
Hi Dudley thank you for your kind help - I have sent the 5000a over to Norbert at the Flex repair centre EU - the final diagnoses is the the fire wire is damaged - thanks both and appreciated for your help - best regards from Dave g3rcq0
-
Hi Neal - thanks for your reply - yes that is the conclusion that Norbert at the Flex EU repair centre suggests - I have sent it over for repair - thanks for helping me by replying - best regards Dave g3rcq0
Leave a Comment
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 163 DAX
- 348 SmartSDR API
- 8.6K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 766 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 733 Genius Products
- 393 Power Genius XL Amplifier
- 255 Tuner Genius XL
- 85 Antenna Genius
- 229 Shack Infrastructure
- 153 Networking
- 370 Remote Operation (SmartLink)
- 120 Contesting
- 583 Peripherals & Station Integration
- 115 Amateur Radio Interests
- 813 Third-Party Software