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SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Software Update on Flex 6600M
Gary
Member ✭✭
I have a Flex 6600M. I do not use a computer with it. That's why I have the 6600M. It's worked great since I purchased it until the Update 2.4.XX and 2.5.XX. I tried to update to the 2.4.XX and lost all mt profiles. I tried re-doing the profiles and it will not save them. Read all the release notes ans such. Turning the radio off, looses all the saved profiles. Tried doing a factory re-boot. The button turns steady white and never flashes. The radio come back on and the earliest profile is 2.3.XX. I choose it and same issue, nothing saves. I get bad audio reports!! On Friday, I called tech support and had to leave a message. Later got a email from Dawn and them tried to call back at 1:00PM central time and the message said they were already closed. Very frustrated!!!!
0
Comments
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Sounds like you need to open a trouble ticket
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I have converted this to a support ticket.
You should not have lost our profiles on an upgrade unless you did a DC power reset. There is no need to do a reset unless advised to do so by Support.
Sorry to hear that happened.
Mike
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