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Is my update of 2.4.9 hung?

Al Matthews
Al Matthews Member ✭✭
edited June 2020 in FLEX-6000 Signature Series
I selected the 2.4.9 update on my 6600m. The process began, and eventually showed the main screen, but without and panadapter etc. The power light is still solid purple, and it has been that way for 40 minutes. I have an excellent internet connection (300mbps). What should I do? I don't want to interrupt the process, but I really think it may be hung up? Does it take 40 min plus to complete?

Al 

Answers

  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited September 2018
    In this case feel free to unplug the radio and re connect and start it up,,the upgrade will finish. It will not hurt anything.
  • WX7Y
    WX7Y Member ✭✭✭✭
    edited June 2020
    Remove the Power from the radio for a minute and then try it again it should finish the upgrade.
    73's
    Bret
    WX7Y

  • Mack
    Mack Member ✭✭✭
    edited March 2019
    Al, Press the power button to power off the radio. Press the power button again and everything should work normally. 73, Mack W4AX Alpha Team
  • Al Matthews
    Al Matthews Member ✭✭
    edited June 2020
    Thanks for the help. I tried the power button, but it was unresponsive. I removed power and then reconnected it. It took a few minutes, and it completed. Again, thanks for the help. I was reluctant to remove power and thought the best thing to do was seek some advice. - Al

  • Mack
    Mack Member ✭✭✭
    edited March 2019
    I’m glad it worked for you. As an alpha tester I have done hundreds of upgrades over the years and I’m please this work for you.
  • WQ2H - Jim Poulette
    WQ2H - Jim Poulette Member
    edited March 2020
    Al,

    I had the same thing happen (6600m) - I gave the purple light 5 minutes (didn't have your Job like patience), then yanked the DC power for a cold boot. When I reapplied the power, and turned it on, it booted up fine with the updated firmware.

    I recall when I first got it and updated the firmware, the same thing happened. Easy fix - glad it worked out.

    73
    Jim, WQ2H

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