Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Is my update of 2.4.9 hung?
Options
Al Matthews
Member ✭✭
I selected the 2.4.9 update on my 6600m. The process began, and eventually showed the main screen, but without and panadapter etc. The power light is still solid purple, and it has been that way for 40 minutes. I have an excellent internet connection (300mbps). What should I do? I don't want to interrupt the process, but I really think it may be hung up? Does it take 40 min plus to complete?
Al
Al
0
Answers
-
In this case feel free to unplug the radio and re connect and start it up,,the upgrade will finish. It will not hurt anything.0
-
Remove the Power from the radio for a minute and then try it again it should finish the upgrade.
73's
Bret
WX7Y
0 -
Al, Press the power button to power off the radio. Press the power button again and everything should work normally. 73, Mack W4AX Alpha Team0
-
Thanks for the help. I tried the power button, but it was unresponsive. I removed power and then reconnected it. It took a few minutes, and it completed. Again, thanks for the help. I was reluctant to remove power and thought the best thing to do was seek some advice. - Al
0 -
I’m glad it worked for you. As an alpha tester I have done hundreds of upgrades over the years and I’m please this work for you.0
-
Al,
I had the same thing happen (6600m) - I gave the purple light 5 minutes (didn't have your Job like patience), then yanked the DC power for a cold boot. When I reapplied the power, and turned it on, it booted up fine with the updated firmware.
I recall when I first got it and updated the firmware, the same thing happened. Easy fix - glad it worked out.
73
Jim, WQ2H
0
Leave a Comment
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.3K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 328 SmartSDR for Mac
- 241 SmartSDR for iOS
- 224 SmartSDR CAT
- 161 DAX
- 343 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 768 Maestro
- 42 FlexControl
- 836 FLEX Series (Legacy) Radios
- 726 Genius Products
- 391 Power Genius XL Amplifier
- 251 Tuner Genius XL
- 84 Antenna Genius
- 222 Shack Infrastructure
- 149 Networking
- 370 Remote Operation (SmartLink)
- 118 Contesting
- 582 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 810 Third-Party Software