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Slicemaster 6000 Internal Error Traceback

I'm using SmartSDR 2.3.9 with Slice Master 6000 0.10.5e.  Been working great then out of the blue Slice Master is failing to connect with SmartSDR returning an "internal error Traceback (most recent call last): File "slice_master.py", line 126, in tick, file "slice_master.ph", line 473 in select_radio, file "slice_mster.py", line 195 in connect_radio, file "site-packagesflexflex.py", line 463 in connect,  file "site-packagesflexflex.py", line 533 in wait_for_status,  file "site-packagesflexflex.py", line 596 in read,  file "site-packagesflexflex.py", line 651 in parse_reply, IndexError: index error out of range. 

It looks like SmartSDR thinks Slice Master is connected, it's showing the "client connected from IP" popup.  But Slice Master is showing <no connection>.

Appreciate any advice!  Thanks, Peter K8PJK

Comments

  • Mike-VA3MWMike-VA3MW FlexRadio Employee, Community Manager admin
    edited April 2019
    I have had that happen to me.

    I just restarted SliceMaster and sometimes SSDR and it keeps working.

    Mike va3mw

  • AH0UAH0U Member
    edited June 2019
    I had that happen to me so I uninstalled the software and reinstalled it and it has worked fine ever since.... I love SM !!!!
  • K1DBOK1DBO Member ✭✭
    edited September 2018
    Hi Peter,

    If you would send me a zip file of your Slice Master config folder, I can take a look at the logs and hope for some clues.  Just navigate to

        C:Users<your user name>AppDataLocalK1DBO

    then right-click on slice-master and select 'Send toCompressed (zipped) folder'.  This will create a zip file that you can then attach to an email.  The start up splash screen shows an email address for support.

    Thanks.

    --Don

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