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The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
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SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
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If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
Slicemaster 6000 Internal Error Traceback
Options
peter kulik
Member
I'm using SmartSDR 2.3.9 with Slice Master 6000 0.10.5e. Been working great then out of the blue Slice Master is failing to connect with SmartSDR returning an "internal error Traceback (most recent call last): File "slice_master.py", line 126, in tick, file "slice_master.ph", line 473 in select_radio, file "slice_mster.py", line 195 in connect_radio, file "site-packagesflexflex.py", line 463 in connect, file "site-packagesflexflex.py", line 533 in wait_for_status, file "site-packagesflexflex.py", line 596 in read, file "site-packagesflexflex.py", line 651 in parse_reply, IndexError: index error out of range.
It looks like SmartSDR thinks Slice Master is connected, it's showing the "client connected from IP" popup. But Slice Master is showing <no connection>.
Appreciate any advice! Thanks, Peter K8PJK
It looks like SmartSDR thinks Slice Master is connected, it's showing the "client connected from IP" popup. But Slice Master is showing <no connection>.
Appreciate any advice! Thanks, Peter K8PJK
0
Comments
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Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptionsI have had that happen to me.
I just restarted SliceMaster and sometimes SSDR and it keeps working.
Mike va3mw
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I had that happen to me so I uninstalled the software and reinstalled it and it has worked fine ever since.... I love SM !!!!0
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Hi Peter,
If you would send me a zip file of your Slice Master config folder, I can take a look at the logs and hope for some clues. Just navigate to
C:Users<your user name>AppDataLocalK1DBO
then right-click on slice-master and select 'Send toCompressed (zipped) folder'. This will create a zip file that you can then attach to an email. The start up splash screen shows an email address for support.
Thanks.
--Don0
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