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Cannot register 6500 with SamrtLink - Help!

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JohnSweeney
JohnSweeney Member ✭✭
edited January 2020 in FLEX-6000 Signature Series
I recently purchased a used 6500 that was never upgraded to V2. I have purchased V2, upgraded the radio and am trying to use Smartlink. I established my account and have read the Smartlink instructions. When I bring up the window and login, it asks that I key the radio to confirm that I am next to the radio. But none of the PTT options will key the radio into TX mode, so I cannot register. Radio works just fine with the SmartSDR software, but I need Smartlink to work. The display says "remote". How can I key the radio to activate Smartlink?

Answers

  • Neal - K3NC
    Neal - K3NC Inactive Employee ✭✭
    edited May 2018
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    John, a bent paperclip inserted insice the PTT rca jack is what true professionals use! You can also plug an audio cable into it and shorten out the other side.
  • ctate243
    ctate243 Member ✭✭
    edited May 2018
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    You say the display reads remote.  so just to dot all the I's, you do realize that Smartlink cannot be activated remotely, rather must be activated at the transceiver correct?  if you are not remote, then disregard.  if you are.. now you know the rest of the story.  
  • JohnSweeney
    JohnSweeney Member ✭✭
    edited August 2019
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    Thank for the quick reply, but the radio will NOT go into TX mode regardless if I short out the PTT jack, key the radio with a CW key or press the PTT button on the mic.  The display says "remote".  Once the radio is connected to my PC via SmartSDR, I can key the radio locally with no trouble, but it will not key when not connected and i cannot be connected to SmartSDR to register with SmartLink.  Could the radio somehow already be registered?  Anyway to check via the serial number?  Thank you.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited May 2018
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    Can you take a screenshot of what you are describing as The display says "remote". and post it here?
  • JohnSweeney
    JohnSweeney Member ✭✭
    edited May 2018
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    Yes, of course - attached.image
  • Bill English
    Bill English Member
    edited January 2020
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    Disable your firewall, 
  • JohnSweeney
    JohnSweeney Member ✭✭
    edited May 2018
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    Bill - thank you - that did it.
  • JohnSweeney
    JohnSweeney Member ✭✭
    edited May 2018
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    Another question - On the SmartSDR display on my PC, it says to forward external TCP port "-1" to 4994 Internal.   "-1" is not a valid port number.   I am stumped.
  • JohnSweeney
    JohnSweeney Member ✭✭
    edited January 2020
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    OK, found the port numbers: TCP 21000 to 4994 and UDP 22000 to 4993.  Too bad Flex doesn't add that to the SamrtLink documentation.   Thank you for your assistance.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited May 2018
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    All that means is someone set the radio Nickname or call sign to the word "REMOTE"

  • Bob N0IS
    Bob N0IS Member ✭✭
    edited May 2018
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    I'm sitting here wondering what the manual says about "THAT display.  Does it say that it is any kind of indicator of the rigs operation??????????????????????

    Bob, N0IS


     

  • JohnSweeney
    JohnSweeney Member ✭✭
    edited May 2018
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    Tim - wow!  I had no idea.  Yes, I gave the 6500 the name "remote" but I didnt realize that was on that display!   The manual does not say much about the display.  Thank you so much for your help!   You must really some **** questions from us newbies - sorry!

  • Bill English
    Bill English Member
    edited May 2018
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    I'm sorry John, I was headed out when I saw your post and I knew the firewall was the main issue, I should have told you about those ports, but you got it going bud! Good job! 
  • JohnSweeney
    JohnSweeney Member ✭✭
    edited May 2018
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    No problem - your 3 words woke me up that I had not done the port forwarding and that was clearly the issue.  Thanks for waking me up!

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