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    new turf file uk

    Member
    edited June 2020 in FLEX Series (Legacy) Radios
    I am in need of a new turf file for a Flex-1500 i bought privately, do i get one from Flex or from a main dealer in the UK? Serial is 0513-2779 bought as i understand it from a UK dealer originally. The unit hasn't been used for a while and does not have the up to date bands ok

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    Answers

    • Member, Super Elmer Moderator
      edited June 2020
      Your best bet is to open a Help Desk ticket
      https://helpdesk.flexradio.com/hc/en-us/

      Only Flex support staff can solve your issue. The TURF file is unique to the radio serial number.

      Dave wo2x

    • Member
      edited February 2018
      got sorted super quick, sent the same comment to a uk stockist and they sent the turf file within an hour. Used it fine but whats strange is 60m is showing receive only but if i hit tune it tunes. 60m is allowed in the UK
    • Member, Super Elmer Moderator
      edited February 2018
      Check your transmit bandwidth and make sure you are exactly on frequency and correct mode. Ifbandwidth too high you will be out of band Dave wo2x
    • Administrator, FlexRadio Employee admin
      edited February 2018
      You need to reset your database to factory defaults to get the new band plan.
    • Member
      edited February 2018
      Thanks Tim can you tell me how to reset the database please?
    • Administrator, FlexRadio Employee admin
      edited February 2018
      Do a factory reset.  It is done from the main window of the Setup window.

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