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SmartLink Red Meatball After Plenty of Successful Use

Member ✭✭
edited December 2019 in SmartSDR for Windows
I have had great happiness using SmartLink with my iOS and Maestro peripherals.  Simply wonderful.

Now, all of a sudden, I can't connect from my iPad, iPhone, nor Maestro, even though all of them show my 3 6700's in the chooser accompanied by the SmartLink logo.

When I use TeamViewer to look at my home network PC, I find that when I use the SmartLink Setup button and chose Network Settings, I get the red meatball after pressing "Test".

It used to work just fine. Not so much just now.

I will admit to upgrading the firmware in my Draytek Vigor 3900 router since I last had a green meatball.  I checked that UPnP was still operating.

When I use SmartSDR for iOS, all the registration checks, etc., work just fine. Just nothing happens when I chose a radio.  Same with Maestro; I see all 3 radios, except I can't connect.

Should I de-register and re-register?

Why did this happen?

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Answers

  • Member ✭✭
    edited August 2017

    After you run the test and get the red meatball, hover over the test. A pop up will appear telling you status, about port 4994 for TCP and 4993 for UDP. If one is working, but not the other, it may give you a clue as where to look.

    If it doesn't resolve via the automatic setup, see my earlier post of "two flex" and the manual setup I had to do, because of two radios and a router that doesn't to UPnP. Manual setup is pretty simple and if the auto doesn't work, I'd give that a try.

    Good Luck

    W8XG - Brent

  • Administrator, FlexRadio Employee admin
    edited December 2019
    Did the internal IP address of the radio change?
  • Member ✭✭
    edited August 2017
    Oooh, good question.  I'll check!
  • Member ✭✭
    edited August 2017
    YES!!!!

    That's the issue.  The DHCP reset all the radio IP addresses after the router re-boot to something from outer space.

    Tim, you're so smart and so helpful.

    Thanks a million!
  • Administrator, FlexRadio Employee admin
    edited August 2017
    Just power cyle the radio and UPnP should pick up the change and register it with the SmartLink server
  • Administrator, FlexRadio Employee admin
    edited August 2017
    And I'd setup a DHCP reservation for the radio to prevent this from happening again
  • Member ✭✭
    edited August 2017
    Tim,

    Thanks so much for the advice.  I'll try to figure out how to set up a DHCP reservation, since apparently I can't set each radio to static IP.
  • Member ✭✭
    edited August 2017
    Ooooh, "bind IP to MAC" sounds good!
  • Administrator, FlexRadio Employee admin
    edited August 2017
    Tha is it.  DHCP reservations.
  • Member ✭✭✭
    edited August 2017

    Ooooh Tim !image hah!

    Sorry Mike... Guess I just like Floyd, ha!

  • Member ✭✭
    edited August 2017
    Recycling the power brought it all back to life after the IP address switch.  Goody gumdrop!

    Now on to Bond IP to MAC!
  • Member ✭✭
    edited August 2017
    How interesting.  My Signature Series 6700 is from a different MAC address family than my later two.  Change of suppliers of the NIC?
  • Member ✭✭
    edited August 2017
    Bind IP to MAC is apparently Draytek's nomenclature for DHCP Reservation.

    Easy peasy to configure.  

    Hopefully I'm done with radio IP address changes messing me up, now.
  • Administrator, FlexRadio Employee admin
    edited August 2017
    Mike, the OUI for the MACs are all TIs
  • Member ✭✭
    edited August 2017
    After a refresh on the router table, I saw that was the case.  They originally had no source attribution.
  • Member ✭✭
    edited December 2019
    same issue here Smartlink used to work perfectly but is now RED.
    "UPNP & TCP Forwarding both failed! "Radio cannot be accessed using Smartlink"
    However internal LAN connection still connects my local computer thru LAN to 6400M.
    What broke? Yes, router running UPNP

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