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Using multiple SmartLink accounts

NX6D Dave
NX6D Dave Member ✭✭
edited June 2020 in New Ideas
Some people have found the three log-in options in the SmartLink login confusing.  This is a note to explain what they mean.

You can have as many SmartLink accounts as you like.  Each account has a user name and password of some sort associated with it.  The user names need to be unique in the SmartLink system.  Users who have an account with Google can use their Google account name (a gmail address).  In the same way, users who have a Facebook account can use their Facebook account name.  The idea behind the Google and Facebook SmartLink logins is to make it easier to log into a SmartLink account by taking advantage of a login process that you already know.  When you log into SmartLink with one of these accounts, you are not logging into Facebook or Google, but you are borrowing their authentication systems to validate your identity.

You can also create a SmartLink account using an email address and password that you provide.  It does need to be a real email address that you can access in order for features like password recovery to work.  You can create as many of these accounts as you can keep track of.  For that matter, the same is true for Facebook and Google.

So, there is one SmartLink account for each Facebook, Google or UserName/Password login you use.  They are individual accounts, not one account pointed to by many logins.

But, any given radio can be associated with only one SmartLink account at a time.  This is done through the Registration process.  If you happen to have two or more SmartLink accounts (I have two), then you choose the account to associate your radio with by logging into that account before you Register the radio.  If the radio happens to be registered in some other account, then a successful registration will move the radio from that account to the one you logged into before Registering the radio.

For example, I have a Google account and a UserName/Password account.  I keep my radio registered in my Google account, because it is more secure (it requires two-factor authentication to get logged into). My UserName/Password account is empty.  The radio is not registered in this account.

But, if I decided I wanted to share my radio with someone for a while, I would log into my UserName/Password account and register the radio there.  Doing that would remove it from the Google account.  I could then send the login credentials to the other person and they would see the radio and use it.  Later I can log into my Google account and Register the radio there, pulling it out of the UserName/Password account.  I can also change the password by using the "forgot the password" option in the UN/P account, if I wanted to.

Registering the radio requires your physical presence at the radio because the radio is removed from one account and placed in another during Registraion.   Keying the radio is a second or third security factor that makes it much harder for someone to commandeer your radio by hacking into one of your SmartLink accounts.


  • WX7Y
    WX7Y Member ✭✭✭
    edited June 2020
    Great Explanation Dave, 
     I did notice delay connecting from one account to another and wondered if something like that was happening.

    Thanks a lot


  • NX6D Dave
    NX6D Dave Member ✭✭
    edited December 2019
    Thanks.  Please let me know if there is anything about this that doesn't quite make sense, and I will try to clarify it.

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