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"External Exception" Errors

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All of a sudden, I am experiencing screen freezes and a host of "External Exception" Errors. This happens on any of three computers I have been using with my Flex 5000A running under Windows 7. The screen will freeze and I get the error messages. I have been using these computers for two years without any problem. I have uninstalled and reinstalled  Power SDR (final version) without any success. If I power down the 5K, turn it back on, and reboot the software it will clear up the problem for a short time, but sooner or later I get the frozen screen. Could my 5K have a hardware problem?

Answers

  • Alexandre Louro
    edited June 2016
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    Hi Mike, did you checked the RAM memory at your computers ? I faced similar issue and than I found out that was the RAM boards, I replaced the existing RAM boards and extending the RAM capacity, so no more issue.... The the computers do you are using have the same RAM capacity ?       I hope it helps  -  PY1BT  Alex

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