Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

"External Exception" Errors

Mike Blaine
Mike Blaine Member
edited June 2016 in FLEX Series (Legacy) Radios
All of a sudden, I am experiencing screen freezes and a host of "External Exception" Errors. This happens on any of three computers I have been using with my Flex 5000A running under Windows 7. The screen will freeze and I get the error messages. I have been using these computers for two years without any problem. I have uninstalled and reinstalled  Power SDR (final version) without any success. If I power down the 5K, turn it back on, and reboot the software it will clear up the problem for a short time, but sooner or later I get the frozen screen. Could my 5K have a hardware problem?

Answers

  • Alexandre Louro
    Alexandre Louro Member
    edited June 2016
    Hi Mike, did you checked the RAM memory at your computers ? I faced similar issue and than I found out that was the RAM boards, I replaced the existing RAM boards and extending the RAM capacity, so no more issue.... The the computers do you are using have the same RAM capacity ?       I hope it helps  -  PY1BT  Alex

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories