Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.10.10 and the SmartSDR v3.10.10 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.10.10 and the SmartSDR v3.10.10 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
"External Exception" Errors
Mike Blaine
Member
All of a sudden, I am experiencing screen freezes and a host of "External Exception" Errors. This happens on any of three computers I have been using with my Flex 5000A running under Windows 7. The screen will freeze and I get the error messages. I have been using these computers for two years without any problem. I have uninstalled and reinstalled Power SDR (final version) without any success. If I power down the 5K, turn it back on, and reboot the software it will clear up the problem for a short time, but sooner or later I get the frozen screen. Could my 5K have a hardware problem?
0
Answers
-
Hi Mike, did you checked the RAM memory at your computers ? I faced similar issue and than I found out that was the RAM boards, I replaced the existing RAM boards and extending the RAM capacity, so no more issue.... The the computers do you are using have the same RAM capacity ? I hope it helps - PY1BT Alex0
Leave a Comment
Categories
- All Categories
- 352 Community Topics
- 2.1K New Ideas
- 615 The Flea Market
- 8K Software
- 3 SmartSDR+
- 6.3K SmartSDR for Windows
- 173 SmartSDR for Maestro and M models
- 412 SmartSDR for Mac
- 267 SmartSDR for iOS
- 250 SmartSDR CAT
- 187 DAX
- 375 SmartSDR API
- 9.2K Radios and Accessories
- 22 Aurora
- 212 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 922 Maestro
- 53 FlexControl
- 860 FLEX Series (Legacy) Radios
- 895 Genius Products
- 455 Power Genius XL Amplifier
- 324 Tuner Genius XL
- 116 Antenna Genius
- 284 Shack Infrastructure
- 200 Networking
- 444 Remote Operation (SmartLink)
- 138 Contesting
- 756 Peripherals & Station Integration
- 139 Amateur Radio Interests
- 974 Third-Party Software