Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Unhandled Exception 1.6.17

Ron K2RAS
Ron K2RAS Member ✭✭
edited June 2020 in SmartSDR for Windows
Well, everything was working ok for a day or two.  Suddenly I am getting un-handled exception messages a couple of seconds after connecting to the radio (see attached image).  Configuration is 6500 direct connected to Win7 with a FlexControl.  A complete un-install was done of the prior release a couple of days ago before an uneventful install of 1.6.17.  The only issue I had was the need to change the port for the FlexControl.image

Please help...

Thanks, Ron
K2RAS

Comments

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    In order for me to test something, unplug the FlexControl and tell me if that stops the unhandled exception messages.
  • Ron K2RAS
    Ron K2RAS Member ✭✭
    edited June 2020

    I disconnected the FlexControl, and rebooted the radio and computer.  The error did not appear.  I have attached the CAT details.

    Thanks, Ronimage

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Sorry for the delay - I was out of the office yesterday.

    Try plugging the FC into a different USB port and then set the com port to a very high number, like 200 using this procedure: https://helpdesk.flexradio.com/hc/en-us/articles/202479329-How-to-Change-the-Com-Port-Assignment-for...
  • Ron K2RAS
    Ron K2RAS Member ✭✭
    edited June 2020
    I actually found the link you provided by further searching the forum.  I set the port to a high number and it solved the issue.  I thought I had closed this ticket, but perhaps I was not successful in doing so.  FYI, I had another issue with the FlexController working erratically.  I found another post suggesting to tighten the knob **** (imagine that), and that solved that problem also.  The forum works!

    Thanks, Ron K2RAS

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories