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Unhandled Exception 1.6.17

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Ron K2RAS
Ron K2RAS Member ✭✭
edited June 2020 in SmartSDR for Windows
Well, everything was working ok for a day or two.  Suddenly I am getting un-handled exception messages a couple of seconds after connecting to the radio (see attached image).  Configuration is 6500 direct connected to Win7 with a FlexControl.  A complete un-install was done of the prior release a couple of days ago before an uneventful install of 1.6.17.  The only issue I had was the need to change the port for the FlexControl.image

Please help...

Thanks, Ron
K2RAS

Comments

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
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    In order for me to test something, unplug the FlexControl and tell me if that stops the unhandled exception messages.
  • Ron K2RAS
    Ron K2RAS Member ✭✭
    edited June 2020
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    I disconnected the FlexControl, and rebooted the radio and computer.  The error did not appear.  I have attached the CAT details.

    Thanks, Ronimage

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
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    Sorry for the delay - I was out of the office yesterday.

    Try plugging the FC into a different USB port and then set the com port to a very high number, like 200 using this procedure: https://helpdesk.flexradio.com/hc/en-us/articles/202479329-How-to-Change-the-Com-Port-Assignment-for...
  • Ron K2RAS
    Ron K2RAS Member ✭✭
    edited June 2020
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    I actually found the link you provided by further searching the forum.  I set the port to a high number and it solved the issue.  I thought I had closed this ticket, but perhaps I was not successful in doing so.  FYI, I had another issue with the FlexController working erratically.  I found another post suggesting to tighten the knob **** (imagine that), and that solved that problem also.  The forum works!

    Thanks, Ron K2RAS

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