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change region

Jean Drolet
Jean Drolet Member ✭✭
edited May 2019 in SmartSDR for Windows
Hi ! I have flex 6300 how to change region on SDR 1.51

Answers

  • dlwarnberg
    dlwarnberg Member ✭✭
    edited May 2019
    Start everything up, radio and SmartSDR, after connecting click Settings across the top of SmartSDR, click Radio Settings, then second tab is Radio.... there is a Big Green button there next to Region that says "Change"  click it... it will ask you for a file for your region.. it needs a "turf" file for your region

    What are you looking to do?  If you are truly in a region other then the one there you will need to contact Support and open a ticket for a corrected file for your region.

    Good Luck,

    David
  • DrTeeth
    DrTeeth Member ✭✭
    edited August 2016
    When I contacted support for a backup TURF file, they said I should contact my retailer. I wonder where that leaves the 2nd or 3rd owner of a rig.
  • Jean Drolet
    Jean Drolet Member ✭✭
    edited November 2015
    i leave message but canada and usa same region. But my hour is +5h 

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    Guy - in the UK it is the responsibility of the distributor to apply the appropriate TURF so that the radio conforms to harmonized CE.  If they purchase the radio used and need a different TURF, all they have to do is submit a HelpDesk ticket.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    Jean - I responded to both of your HelpDesk tickets this morning at 7:30a CT.  Canada and the US use the same TURF file since their transmit allocations are the same. 
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    US and Canada use the same TURF file, so there is't one specifically from Canada.  You have the correct TURF file already.
  • sefreitas
    sefreitas Member ✭✭
    Hi Tim! I bought my FlexRadio pre-installed in the USA, directly from Flex, and the region that appears on mine is USA. I live in Brazil, I tried to change it, but as I read, the region must be informed by Flex. Keeping the US region and operating from Brazil, I don't know if having the wrong region could compromise the operation. I installed version 4.0 and it's perfect, but I tried to buy version + and an error message appears informing that my equipment is not connected to the internet when in fact I am fully connected. If you can guide me I appreciate.
    Thank you and 73
    Eduardo - PY2VR
  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Eduardo, you should submit a help desk ticket. Flex Support should be able to help with both issues.

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