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change region

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Jean Drolet
Jean Drolet Member ✭✭
edited May 2019 in SmartSDR for Windows
Hi ! I have flex 6300 how to change region on SDR 1.51

Answers

  • dlwarnberg
    dlwarnberg Member ✭✭
    edited May 2019
    Options
    Start everything up, radio and SmartSDR, after connecting click Settings across the top of SmartSDR, click Radio Settings, then second tab is Radio.... there is a Big Green button there next to Region that says "Change"  click it... it will ask you for a file for your region.. it needs a "turf" file for your region

    What are you looking to do?  If you are truly in a region other then the one there you will need to contact Support and open a ticket for a corrected file for your region.

    Good Luck,

    David
  • DrTeeth
    DrTeeth Member ✭✭
    edited August 2016
    Options
    When I contacted support for a backup TURF file, they said I should contact my retailer. I wonder where that leaves the 2nd or 3rd owner of a rig.
  • Jean Drolet
    Jean Drolet Member ✭✭
    edited November 2015
    Options
    i leave message but canada and usa same region. But my hour is +5h 

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    Options
    Guy - in the UK it is the responsibility of the distributor to apply the appropriate TURF so that the radio conforms to harmonized CE.  If they purchase the radio used and need a different TURF, all they have to do is submit a HelpDesk ticket.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    Options
    Jean - I responded to both of your HelpDesk tickets this morning at 7:30a CT.  Canada and the US use the same TURF file since their transmit allocations are the same. 
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Options
    US and Canada use the same TURF file, so there is't one specifically from Canada.  You have the correct TURF file already.
  • sefreitas
    sefreitas Member ✭✭
    Options
    Hi Tim! I bought my FlexRadio pre-installed in the USA, directly from Flex, and the region that appears on mine is USA. I live in Brazil, I tried to change it, but as I read, the region must be informed by Flex. Keeping the US region and operating from Brazil, I don't know if having the wrong region could compromise the operation. I installed version 4.0 and it's perfect, but I tried to buy version + and an error message appears informing that my equipment is not connected to the internet when in fact I am fully connected. If you can guide me I appreciate.
    Thank you and 73
    Eduardo - PY2VR
  • KD0RC
    KD0RC Member, Super Elmer Moderator
    Options

    Hi Eduardo, you should submit a help desk ticket. Flex Support should be able to help with both issues.

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