Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v4.1.3 and the SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

How to uninstall SmartSDR CAT?

Jean_Luc F5JRC
Jean_Luc F5JRC Member ✭✭
edited May 2020 in FLEX-6000 Signature Series
Sorry but not very familiar with PC (Windows7). After installing SmartSDR 1.5 I get the following message:
SmartSDR CAT requires the FlexRadio Systems FlexVSP driver to be installed. Please reinstall SmartSDR to install this driver
In fact I have to uninstall SmartSDR CAT.
I found a post where Tim explained to follow the procedure "SmartSDR v0.15.13 Release Notes", but I don't find this Release Note.

Thanks for helping and 73 - Jean-Luc / F5JRC

Comments

  • David
    David Member ✭✭
    edited March 2017
    Are you saying that the FlexRadio Systems FlexVSP is not listed in the
    Control Panel - Programs and Features for you to uninstall it first? It may be easiest to uninstall all FlexRadio items listed there, reboot, and then install fresh the 1.5 release.
  • Jean_Luc F5JRC
    Jean_Luc F5JRC Member ✭✭
    edited May 2020
    Hi David, thanks for your return.
    FlexVSP is not listed anymore and I uninstalled several times and reinstall fresh 1.5 release.
    SmartSDR CAT is available now but get this message: "Invalid default audio input device selected" DAX RESERVED AUDIO TX 4 DAX TX Audio. Please change the default audio input device and try again."

    I believe I have to really uninstall everything but don't know exactly how to proceed,

  • David
    David Member ✭✭
    edited March 2017
    It may be best to open a support ticket.

    https://helpdesk.flexradio.com/hc/en-us/requests/new
  • KY6LA_Howard
    KY6LA_Howard Member ✭✭✭
    edited January 2017
    Go into your Windows Control Panel

    Open Sound
    Go to Recodings Tab
    Change default Input Device to something that is NOT DAX I had similar issues so I plugged a USB Mike into my computer and made the mike my default input device
  • George KF2T
    George KF2T Member ✭✭✭
    edited December 2016
    Remember that CAT has nothing to do with audio. You may be trying to fix the wrong problem. Howard's advice (below) is good - DAX should not be a default audio device in Windows.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    I have changed this post to a problem topic and converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories