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How to uninstall SmartSDR CAT?

Jean_Luc F5JRC
Jean_Luc F5JRC Member ✭✭
edited May 2020 in FLEX-6000 Signature Series
Sorry but not very familiar with PC (Windows7). After installing SmartSDR 1.5 I get the following message:
SmartSDR CAT requires the FlexRadio Systems FlexVSP driver to be installed. Please reinstall SmartSDR to install this driver
In fact I have to uninstall SmartSDR CAT.
I found a post where Tim explained to follow the procedure "SmartSDR v0.15.13 Release Notes", but I don't find this Release Note.

Thanks for helping and 73 - Jean-Luc / F5JRC

Comments

  • David
    David Member ✭✭
    edited March 2017
    Are you saying that the FlexRadio Systems FlexVSP is not listed in the
    Control Panel - Programs and Features for you to uninstall it first? It may be easiest to uninstall all FlexRadio items listed there, reboot, and then install fresh the 1.5 release.
  • Jean_Luc F5JRC
    Jean_Luc F5JRC Member ✭✭
    edited May 2020
    Hi David, thanks for your return.
    FlexVSP is not listed anymore and I uninstalled several times and reinstall fresh 1.5 release.
    SmartSDR CAT is available now but get this message: "Invalid default audio input device selected" DAX RESERVED AUDIO TX 4 DAX TX Audio. Please change the default audio input device and try again."

    I believe I have to really uninstall everything but don't know exactly how to proceed,

  • David
    David Member ✭✭
    edited March 2017
    It may be best to open a support ticket.

    https://helpdesk.flexradio.com/hc/en-us/requests/new
  • KY6LA_Howard
    KY6LA_Howard Member ✭✭✭
    edited January 2017
    Go into your Windows Control Panel

    Open Sound
    Go to Recodings Tab
    Change default Input Device to something that is NOT DAX I had similar issues so I plugged a USB Mike into my computer and made the mike my default input device
  • George KF2T
    George KF2T Member ✭✭✭
    edited December 2016
    Remember that CAT has nothing to do with audio. You may be trying to fix the wrong problem. Howard's advice (below) is good - DAX should not be a default audio device in Windows.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    I have changed this post to a problem topic and converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.

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