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    NO AUDIOI 1500. Software2.7.2 on i7 Win 7. Turned on Flex. drivers installed. Opened PowerSDR hit s

    Member
    edited July 2019 in FLEX Series (Legacy) Radios
    I have a 1500. Installed software on i7 computer. rebooted computer.Turned on Flex. Win 7 installed the drivers. Opened PowerSDR hit start NO Audio No signal on pan, after hitting start adapter just noise.All connections fine. Help??

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    Comments

    • Member ✭✭
      edited June 2018
      you need to select your sound card info under the setup/audio tabs in the menu first
    • Member
      edited July 2019
      hello,
      try to uninstall and reinstall PowerSDR

    • Member
      edited September 2015
      When I powered on the 1500 did not reinstall drivers I guess that's normal.Opened Powersdr opened setup/audio tab buffer size 2048 enabled vac1, nothing . Opened the Flex radio icon says no device connected. I can redo everything.
    • Member
      edited September 2015
      Tried it Pat someone else said I had to select sound card. Only one is in computer here is my response: When I powered on the 1500 did not reinstall drivers I guess that's normal.Opened Powersdr opened setup/audio tab buffer size 2048 enabled vac1, nothing . Opened the Flex radio icon says no device connected. I can redo everything.
    • Member ✭✭✭
      edited February 2018
      why are you using VAC 1?

    • Member
      edited September 2015
      Someone said to go into audio and activate sound card so I tried it. I do not have a soundcard only what's in the computer A fast HP I7. Do I need a sound card?
    • Member
      edited July 2019
      if you have no signal on PAN take a look to the antenna

    • Member
      edited September 2015
      Antenna works fine with my other rigs. I switch in the Flex with good coax switch
    • Member ✭✭✭
      edited February 2018
      the sound is not done in your computer, it is done in the radio, just plug in you power speakers to the audio out on the radio on the back

    • Member
      edited September 2015
      Using headphones no audio nor on display
    • Member ✭✭✭
      edited February 2018
      I would re install PSDR, this should all be working on start up with nothing to adjust .
    • Member
      edited September 2015
      Just did Bill Now computer did not install the drivers for the radio doing it again.
      It seems with computers I defy Einsteins definition of insanity.
    • Member
      edited July 2019
      take a look here : https://www.dropbox.com/s/its4q60hus68pai/Capture.PNG?dl=0
      if you have that drivers are OK
    • Member
      edited July 2019
      if you can try another computer

    • Member
      edited September 2015
      Did that too. Just tried the audio test nothing. Standard stereo headphone should be ok??
    • Member ✭✭✭
      edited February 2018
      this should be a very simple install, you don't need to think about drivers, they should be taken care of. un install everything you can, re boot computer then re-install, see how that goes
    • Member
      edited September 2015
      I think I will call Tech support in am. Are they helpful?
    • Member ✭✭✭
      edited February 2018
      yes they are the best, they will help you, first they will ask you to do what I just mentioned
    • Member ✭✭✭
      edited February 2018
      make sure no anti virus or any scanning programs are running
    • Member
      edited September 2015
      Ohhhh! Mcafee is running. Will try Thanks Bill On other radio will let you know
    • Member
      edited September 2015
      Hey Bill I have Sound. No Sginal but one small step at a time
    • Member ✭✭✭
      edited February 2018
      can you post a shot of your screen?

    • Member
      edited September 2015
      With antenna hooked upimage
    • Member ✭✭✭
      edited February 2018
      you have no signal on ssb on any band?
    • Member ✭✭
      edited June 2018
      you do have the correct settings in antenna ie. pa receive and pa transmit and also check that you dont have a transverter selected instead !
    • Member ✭✭✭
      edited February 2018
      He has the 1500, it does not have those options, it should just work with out anything done
    • Member
      edited September 2015
      No not on any band.
    • Member ✭✭✭
      edited July 2019
      I don't know,,think a call to Flex, and let the help you....Can you transmit? Mic  connection? maybe the resceive is cut out?
    • Member
      edited September 2015
      the views of manipulations and photo Desktop, I am afraid that the transceiver have a big problem.it happened suddenly? no storms or antenna SETTING?

    • Administrator, FlexRadio Employee admin
      edited December 2016
      I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.

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