NO AUDIOI 1500. Software2.7.2 on i7 Win 7. Turned on Flex. drivers installed. Opened PowerSDR hit s

Carmine Mandarano

I have a 1500. Installed software on i7 computer. rebooted computer.Turned on Flex. Win 7 installed the drivers. Opened PowerSDR hit start NO Audio No signal on pan, after hitting start adapter just noise.All connections fine. Help??

John

you need to select your sound card info under the setup/audio tabs in the menu first

Pat

hello,
try to uninstall and reinstall PowerSDR

Carmine Mandarano

When I powered on the 1500 did not reinstall drivers I guess that's normal.Opened Powersdr opened setup/audio tab buffer size 2048 enabled vac1, nothing . Opened the Flex radio icon says no device connected. I can redo everything.

Carmine Mandarano

Tried it Pat someone else said I had to select sound card. Only one is in computer here is my response: When I powered on the 1500 did not reinstall drivers I guess that's normal.Opened Powersdr opened setup/audio tab buffer size 2048 enabled vac1, nothing . Opened the Flex radio icon says no device connected. I can redo everything.

Bill -VA3WTB

why are you using VAC 1?

Carmine Mandarano

Someone said to go into audio and activate sound card so I tried it. I do not have a soundcard only what's in the computer A fast HP I7. Do I need a sound card?

Pat

if you have no signal on PAN take a look to the antenna

Carmine Mandarano

Antenna works fine with my other rigs. I switch in the Flex with good coax switch

Bill -VA3WTB

the sound is not done in your computer, it is done in the radio, just plug in you power speakers to the audio out on the radio on the back

Carmine Mandarano

Using headphones no audio nor on display

Bill -VA3WTB

I would re install PSDR, this should all be working on start up with nothing to adjust .

Carmine Mandarano

Just did Bill Now computer did not install the drivers for the radio doing it again.
It seems with computers I defy Einsteins definition of insanity.

Pat

take a look here : https://www.dropbox.com/s/its4q60hus68pai/Capture.PNG?dl=0
if you have that drivers are OK

Pat

if you can try another computer

Carmine Mandarano

Did that too. Just tried the audio test nothing. Standard stereo headphone should be ok??

Bill -VA3WTB

this should be a very simple install, you don't need to think about drivers, they should be taken care of. un install everything you can, re boot computer then re-install, see how that goes

Carmine Mandarano

I think I will call Tech support in am. Are they helpful?

Bill -VA3WTB

yes they are the best, they will help you, first they will ask you to do what I just mentioned

Bill -VA3WTB

make sure no anti virus or any scanning programs are running

Carmine Mandarano

Ohhhh! Mcafee is running. Will try Thanks Bill On other radio will let you know

Carmine Mandarano

Hey Bill I have Sound. No Sginal but one small step at a time

Bill -VA3WTB

can you post a shot of your screen?

Carmine Mandarano

With antenna hooked up

Bill -VA3WTB

you have no signal on ssb on any band?

John

you do have the correct settings in antenna ie. pa receive and pa transmit and also check that you dont have a transverter selected instead !

Bill -VA3WTB

He has the 1500, it does not have those options, it should just work with out anything done

Carmine Mandarano

No not on any band.

Bill -VA3WTB

I don't know,,think a call to Flex, and let the help you....Can you transmit? Mic  connection? maybe the resceive is cut out?

Pat

the views of manipulations and photo Desktop, I am afraid that the transceiver have a big problem.it happened suddenly? no storms or antenna SETTING?

Tim - W4TME

I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.