Welcome to the FlexRadio Community!  Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.0.1 and the SmartSDR v4.0.1 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.0.1 and the SmartSDR v4.0.1 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
My 1500 no longer keying externally
                
                    Don                
                
                    Member                 
            
                        
            
                    I really need help as I'm on a short vacation in western Panama (HP3) and before I could get my station in operation, I cannot seem to key my 1500 with an external key or keyer. Setup: PSDR ver. 2.7.2, Windows Vista on a Toshiba laptop. The 1500 works (puts out power) in Tune mode, or if I depress the MOX button.  Not band dependent, using CWU mode. I do have VAC installed in preparation for PSK31, but VAC buttons not activated.
I believe I have all the setting correct, but this might be the cause as I haven't used my 1500 much before this trip. The rig did work fine (fine = external keying worked fine), but it is possible I may have changed something. Is there some setting that I am overlooking? When I close the external key, nothing happens. I can go through and give all my settings, but someone smarter than I am might just easily point out my error. Of course, time is of essence with this problem as I only have about 8-9 days left to operate from here. Thanks, Don HP3/AE5K
PS - forgot to mention I also have VSP installed, but of course not being used for CW, only PSK31.
                
                I believe I have all the setting correct, but this might be the cause as I haven't used my 1500 much before this trip. The rig did work fine (fine = external keying worked fine), but it is possible I may have changed something. Is there some setting that I am overlooking? When I close the external key, nothing happens. I can go through and give all my settings, but someone smarter than I am might just easily point out my error. Of course, time is of essence with this problem as I only have about 8-9 days left to operate from here. Thanks, Don HP3/AE5K
PS - forgot to mention I also have VSP installed, but of course not being used for CW, only PSK31.
0          
            Comments
- 
            I presume you have the key connected directly to the radio. Make sure you have the keyer configuration set correctly in the Setup form.
 Also, does CWX work?
 0
- 
            Hi Tim, Thanks for reply.
 Yes, CWX works fine.
 Yes, I have straight key (right now) connected directly to the key jack on the 1500 front panel.
 As to settings, they appear to be OK to me, but I've written down most (except those that are default or cannot affect keying), but cannot see a way of attaching a file to this reply and cannot seem to paste them into this message.
 Don HP3/AE5K
 0
- 
            Try to drag and drop the file into the editor.0
- 
            The drag and drop did not work for me.
 Here's the file that I typed up copying from the screens: ( X indicates box checked)
 HP3/AE5K Flex 1500 - PowerSDR v. 2.7.2 2014 Nov 04
 General->Hardware Config - n/a
 General->Options:
 X Spur reduction
 X Disable split on band change
 DIGU 1500
 DIGL 1500
 X Strict DB import compliance
 Process priority: normal
 X Snap click tune
 USB Driver buffer: 2 out of 5 (conservative)
 Keyboard:
 X Enable shortcuts
 X Quick QSY
 General->Calibration - n/a
 General->Filters (default)
 General->RX2 - n/a
 General->Navigation
 Space navigator: X VFO control
 Audio->Primary
 Buffer size 2048
 Audio->VAC1 - n/a
 Audio->VAC2 - n/a
 Display - n/a
 DSP->Options (default)
 DSP->Image reject (default)
 DSP->Keyer
 CW pitch freq 600 hz
 Break in X enabled
 Delay ms 300
 Connections:
 Primary: radio
 Secondary: none
 X Disable UI MOX changes
 Options:
 X Sidetone
 X 2-wire cable
 AGC/ALC - n/a
 Transmit
 Profiles: default
 PA Settings - n/a
 Appearance - n/a
 Keyboard - default
 CAT Control
 Enable CAT
 Port COM6
 Baud 57600
 Parity N
 Data 8
 Stop 1
 PTTControl - port COM7
 ID as PowerSDR
 DIGL 2125
 DIGU 2125
 Tests - n/a
 NOTE: CW Memories and Keyboard seem to work fine and will key the transmitter.
 Hope this might help. If you deem any of the "n/a" entries are needed, just hollar.
 73,
 Don HP3/AE5K0
- 
            The relevant settings are in DSP->Keyer Your list does not include all of them.
 For paddles (3 wire) the following have the be checked or enabled
 Iambic
 Sidetone
 Mode B
 Break In enabled with a delay value set for your fist speed and if you want QSK.
 For a straight key (2 wire) connected to the back, you must un-check Iambic (turn off the internal keyer).
 If you are using the com port to connect the keyer, the Secondary Connection should be the com port the keyer is connected to.
 0
- 
            Hi Tim,
 In my previous list, in the interest of brevity, I did not mention items if they were NOT checked. Therefore, using a straight key plugged into the FRONT (no back jack as you said), Iambic is not checked. Here is the relative portion of my previous list:
 DSP->Keyer
 CW pitch freq 600 hz
 Break in X enabled
 Delay ms 300
 Connections:
 Primary: radio
 Secondary: none
 X Disable UI MOX changes
 Options:
 X Sidetone
 X 2-wire cable
 AGC/ALC - n/a
 Iambic is also not checked on the screen display either.
 Don - HP3/AE5K
 0
- 
            I am not sure that is going on. I would so a database reset and if that doesn't resolve the problem, open up a HelpDesk support ticket, This could be a hardware issue.0
- 
            TNX for the rapid reply, appreciated. Will try that shortly and if reset works will let you know, else will start ticket. As I said originally, the keying used to work but I thought I may have changed something in the settings that killed it.
 0
- 
            Tim, tried the database reset, still no luck. Since the keyboard is working, I can still operate CW, but really prefer my keyer. I will open up a HelpDesk support ticket, but only after I get home in more than a week.
 Don HP3/AE5K
 0
- 
            OK Don. We'll get to the bottom of it when you get back. Have fun on your vacation.0
Leave a Comment
Categories
- All Categories
- 355 Community Topics
- 2.1K New Ideas
- 619 The Flea Market
- 8K Software
- 14 SmartSDR+
- 6.3K SmartSDR for Windows
- 176 SmartSDR for Maestro and M models
- 414 SmartSDR for Mac
- 267 SmartSDR for iOS
- 252 SmartSDR CAT
- 188 DAX
- 377 SmartSDR API
- 9.2K Radios and Accessories
- 26 Aurora
- 221 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 927 Maestro
- 53 FlexControl
- 862 FLEX Series (Legacy) Radios
- 899 Genius Products
- 458 Power Genius XL Amplifier
- 325 Tuner Genius XL
- 116 Antenna Genius
- 287 Shack Infrastructure
- 202 Networking
- 445 Remote Operation (SmartLink)
- 141 Contesting
- 761 Peripherals & Station Integration
- 139 Amateur Radio Interests
- 980 Third-Party Software
