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The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

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If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

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Gregg E. McArthur
Gregg E. McArthur Member ✭✭
in SmartSDR+

Last week my flex 6700 worked with SmartSDRv.4.1.5 but yesterday and today, the SDR keeps trying to connect to my 6700 but will not. I have disconnected then re connected everything many times yesterday and today but it still will not connect. So today i tried to send a help desk request. I spent 18 minutes filling out the request time and time again and it kept re cycling me through it saying SmartSDR v.4.1.5 is invalid. Very frustrating! I have tried many ways to reach Flex Radio Systems via telephone but cannot find a way to speak to a real live person. No replies to messages.

So I have a Flex 6300 that I have been using for POTA, etc. It has worked well with my laptops with prior versions of SmartSDR but I have installed the 6300 in my hamshack and SDR v4.1.5 cannot update to the 6300. So I tried to create a help desk request and I cannot get it to accept the request. Super frustrating.

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  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    I have created your ticket.

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