Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Not connecting to SmartLink

Options
radioshopbob
radioshopbob Member ✭✭
in Community Topics

My laptop crashed and I reloaded everything that I had before. I installed V4.0.1 because that is what my FLEX 6600M is using. Somehow the software did not load the FLEX VSP.drivers. Now I get a nasty message telling me that CAT will not work because I don't have those drivers. I looked in my "PROGRAMS & FEATURES" and those drivers are not there. So what is a mother to do???? I am using AT&T fiber Gatway that does not have UPnP, so I have to go into Gaming/Nat in the Gateway and setup port forwarding. I named it FLEX 6600 for TCP 4993-4994 and FLEX6600M for UDP 4993-4994. I still can't connect to SmartlLink. When I do the TEST that is in the window of SmartSDR, it fails I get a RED dot.

Thanks, Bob W6MTM (w6mtm@verizon .net)

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited February 9
    Options

    It looks like your settings are wrong. Automatic setup is the better way if your router support uPNP and it is turned on.

    UDP should be 4993-4993

    TCP should be 4994-4994

    The VSP drivers are not part of SmartLink and the network and are a totally different problem. SmartLink is only required for remote HF operation.

    I would recommend you open a support ticket.

Categories