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Problem with audio after upgrade to 4.0 on 6400M

I have a strange audio problem on receive. Transit audio is fine by reports. Receive is for lack of better word jittery. The other audio is clear but sounds like a high pitch jittery noise on top. I believe it is a network problem but maybe in the radio.

My latency screen shows an error rate of about 5.7% and the Radio RTT rate shows Error, Radio latency is about 90 to 107 ms. This is a remote connection but have tried multiple internet connections and have shut down the radio and power supply remotely several times.
Any help on what I can do to fix this would be appreciated.

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    If you are not already on 4.1.5, please do that and test. If the problem is still there, you might want to reset the radio.

    Are you able to listen to the audio from the back of the radio, at least as a test?

    Mike

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