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Shipping Notice in Error

Dan Trainor
Dan Trainor Member ✭✭✭

I received a Shipping Notice on my e-mail in error. I have no means to contact Flex (yet). I don't think they answer the phone anymore. Maybe a Flex person willl see this and respond. I didn't order a Maestro. But, I am getting this notification that one has been shipped to me.

Order Status Changed

Hi Daniel,

Your order status has changed.

The status of your order #20561 has changed to Shipped.

Order Details

Order Total:

$1,708.27

Date Placed:

Nov 25th 2019

Payment Method:

Credit Card

Products shipped

Maestro Control Console for the FLEX-6000 MAESTRO 1 FlexRadio Branded Soft-Side Travel Case ACC-SOFT-TRAVEL-CASE 1 Power Cable for FLEX-6000 ACC-F6K-PWR 1 DC Power Cable for Maestro ACC-MAESTRO-PWR 1 Radiosport Headset cable for SuperLight Travel Headset and Maestro ACC-TRRS-MAE 1 Radiosport RS55SL SuperLight Travel headset FHS-RS55SL 1 Tilt Hinge Feet for Maestro ACC-MAESTRO-HINGE-FEET 1 FlexRadio Branded Soft Dust Cover ACC-MAESTRO-EMBDC 1

Cart Items

SKU

Qty

Tracking information

Click here to view the status of your order

 

 FlexRadio Systemsflexradio.com

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited January 6

    I'm not sure why you say you cannot contact us. Lots of customers contact us every day via phone and email. That is a message from 2019. Are you sure we sent it?

    Reply to the invoice or email orders@flexradio.com. It is that simple.

  • Dan Trainor
    Dan Trainor Member ✭✭✭

    All information is unknown to me. I will reply to the e-mail with a query as to why this is happening. Might be a fake message or a Flex error.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    I've taken care of it. It was generated by one of our servers and you can safely ignore it.

  • Dan Trainor
    Dan Trainor Member ✭✭✭

    OK, Thank You.

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