Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Shipping Notice in Error

Dan Trainor
Dan Trainor Member ✭✭✭
in Maestro

I received a Shipping Notice on my e-mail in error. I have no means to contact Flex (yet). I don't think they answer the phone anymore. Maybe a Flex person willl see this and respond. I didn't order a Maestro. But, I am getting this notification that one has been shipped to me.

Order Status Changed

Hi Daniel,

Your order status has changed.

The status of your order #20561 has changed to Shipped.

Order Details

Order Total:

$1,708.27

Date Placed:

Nov 25th 2019

Payment Method:

Credit Card

Products shipped

Maestro Control Console for the FLEX-6000 MAESTRO 1 FlexRadio Branded Soft-Side Travel Case ACC-SOFT-TRAVEL-CASE 1 Power Cable for FLEX-6000 ACC-F6K-PWR 1 DC Power Cable for Maestro ACC-MAESTRO-PWR 1 Radiosport Headset cable for SuperLight Travel Headset and Maestro ACC-TRRS-MAE 1 Radiosport RS55SL SuperLight Travel headset FHS-RS55SL 1 Tilt Hinge Feet for Maestro ACC-MAESTRO-HINGE-FEET 1 FlexRadio Branded Soft Dust Cover ACC-MAESTRO-EMBDC 1

Cart Items

SKU

Qty

Tracking information

Click here to view the status of your order

 

 FlexRadio Systemsflexradio.com

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited January 6

    I'm not sure why you say you cannot contact us. Lots of customers contact us every day via phone and email. That is a message from 2019. Are you sure we sent it?

    Reply to the invoice or email orders@flexradio.com. It is that simple.

  • Dan Trainor
    Dan Trainor Member ✭✭✭

    All information is unknown to me. I will reply to the e-mail with a query as to why this is happening. Might be a fake message or a Flex error.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    I've taken care of it. It was generated by one of our servers and you can safely ignore it.

  • Dan Trainor
    Dan Trainor Member ✭✭✭

    OK, Thank You.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories