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The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
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If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
no power
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Hi, my Flex 6400 isn't giving me any more power. Since the last time I connected it with 100W, I turned off the radio. The next day, I turned it back on, and there was no power.
I emailed Flex, and they told me to install the FRStack3 program. I installed it and ran the tests Flex emailed me. The result is still 0 power. Any advice? Thanks.
I emailed Flex, and they told me to install the FRStack3 program. I installed it and ran the tests Flex emailed me. The result is still 0 power. Any advice? Thanks.
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Comments
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You’re on the right track working with Flex support — they’ll be the ones to get this solved. A couple of things you might double-check in the meantime since “no RF power” can come from several places:
- Transmit mode: Make sure the radio is actually going into TX (red TX indicator, MOX or PTT).
- Operating mode & drive level: Confirm the mode (SSB, CW, DIGI, etc.) and that the RF Power slider isn’t turned all the way down.
- PTT/CAT configuration: If using external software, confirm that CAT/PTT commands are working and that you’re not in a receive-only configuration.
- TX inhibit settings: Look in the TX Band Settings — make sure “TX Inhibit” or “TX Disabled” isn’t checked for that band.
- External devices: If you’re routing through an amp, tuner, or other hardware, try bypassing them to rule out an external block.
- Software/firmware: Which SmartSDR version are you running?
- Mic/DAX input: If using DAX or digital modes, check that the right TX input is active and delivering audio/drive.
- Antenna port selection: Make sure the transmit antenna port is actually selected and connected to a load/dummy load.
If all that looks right and the rig still shows zero RF output, you’re doing the right thing — keep feeding Flex support the details (software version, what mode you’re testing in, what the front panel shows when you key up, etc.). They’ll walk you through the deeper diagnostics.
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