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    New telephone line

    Member ✭✭
    in SmartSDR for Windows

    Good morning, a few days ago they changed my telephone line and my fixed IP (public). Following this problem Smartsdr no longer connects and I don't know what to do. At home it works but remotely it doesn't. Flex 6300 + Smartsdr 3.8.21

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    Comments

    • Member ✭✭
      edited March 26
      image.png
    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      You may need to follow the steps in Chapter 9 of the SmartSDR manual again. Sometimes rebooting the radio and the router resolves it. As well, you do want to make sure that uPNP is turned on in the router.

      If that doesn't resolve your issue, you can open a support ticket and we can work through it with you.

    • Member, Super Elmer Moderator

      it sounds like the ISP swapped your modem for a combo modem/router. Can you describe your network, including model of any new equipment your Internet provider installed recently.

      73 Dave

      Do you also have your own router? Sounds like two routers on the network with each acting as a DHCP server.

    • Member ✭✭

      No new equipment installed, Iliad only changed my public IP and the range of ports that I can open and use

    • Member ✭✭

      In local it works fine but in remote it doesn't

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