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New telephone line

Ippolito
Ippolito Member ✭✭
in SmartSDR for Windows

Good morning, a few days ago they changed my telephone line and my fixed IP (public). Following this problem Smartsdr no longer connects and I don't know what to do. At home it works but remotely it doesn't. Flex 6300 + Smartsdr 3.8.21

Comments

  • Ippolito
    Ippolito Member ✭✭
    edited March 2025
    image.png
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    You may need to follow the steps in Chapter 9 of the SmartSDR manual again. Sometimes rebooting the radio and the router resolves it. As well, you do want to make sure that uPNP is turned on in the router.

    If that doesn't resolve your issue, you can open a support ticket and we can work through it with you.

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    it sounds like the ISP swapped your modem for a combo modem/router. Can you describe your network, including model of any new equipment your Internet provider installed recently.

    73 Dave

    Do you also have your own router? Sounds like two routers on the network with each acting as a DHCP server.

  • Ippolito
    Ippolito Member ✭✭

    No new equipment installed, Iliad only changed my public IP and the range of ports that I can open and use

  • Ippolito
    Ippolito Member ✭✭

    In local it works fine but in remote it doesn't

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