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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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problem with SmartSDR v3.8 not launching properly

m5kvk
m5kvk Member ✭✭
in SmartSDR for Windows

Let me start by saying this is a new issue: the Windows 11 PC concerned has been running SmartSDR with no problems for some time.

Just recently, SmartSDR for Windows has been mis-behaving - mainly by failing to launch properly. See the images for the symptoms. Three windows open but nothing more. If I quit, I get errors as shown. It doesn't happen every time.

SmartSDR for Mac has no problems, so I doubt it's the radio: which is connected to the same switch.

I've tried re-installing SmartSDR (upgrading to 3.8.21 from .20) but it makes no difference.

Screenshot 2025-01-22 at 09.57.13.png
Screenshot 2025-01-22 at 09.57.35.png
Screenshot 2025-01-22 at 09.57.47.png

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Best Answer

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Answer ✓

    You'll need to open a support ticket for this.

Answers

  • m5kvk
    m5kvk Member ✭✭

    Thanks, Mike.

    I Should have thought of that first.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    I see they are looking at it. thanks for doing that.

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