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Settings SmartSDR CAT disappear

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HB9DDS
HB9DDS Member ✭✭
edited December 2024 in SmartSDR CAT
Hello to all

Suddenly the settings in SmartSDR CAT disappear and I have to redefine them.

When I do this, everything works perfectly, of course.

The only problem is that when I create the COM ports, the COM numbers are recreated each time and are not the same as the last time. This can be a problem with existing ones.

It can also happen that SmartSDR CAT does not start, even manually

Does anyone know what to do?

WIN 10
Flex 6400
SmartSDR 3.8.20
SmartSDR CAT 3.8.20
SmartSDR DAX 3.8.20

Daniel
HB9DDS

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Hi Daniel

    Please open a support ticket.

    73

  • HB9DDS
    HB9DDS Member ✭✭
    Options
    How to do?
  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭
    Options

    Hi Daniel… on the header of this forum (when you first check in — the 'Home' page — there's a set of text describing the versions, etc. and near the bottom there's a link to 'Create a Help Desk ticket'.

    Just click on that link and it will take you to the appropriate form.

  • HB9DDS
    HB9DDS Member ✭✭
    Options

    Problem solved.

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