Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Settings SmartSDR CAT disappear

HB9DDS
HB9DDS Member ✭✭
edited December 20 in SmartSDR CAT
Hello to all

Suddenly the settings in SmartSDR CAT disappear and I have to redefine them.

When I do this, everything works perfectly, of course.

The only problem is that when I create the COM ports, the COM numbers are recreated each time and are not the same as the last time. This can be a problem with existing ones.

It can also happen that SmartSDR CAT does not start, even manually

Does anyone know what to do?

WIN 10
Flex 6400
SmartSDR 3.8.20
SmartSDR CAT 3.8.20
SmartSDR DAX 3.8.20

Daniel
HB9DDS

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Hi Daniel

    Please open a support ticket.

    73

  • HB9DDS
    HB9DDS Member ✭✭
    How to do?
  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭

    Hi Daniel… on the header of this forum (when you first check in — the 'Home' page — there's a set of text describing the versions, etc. and near the bottom there's a link to 'Create a Help Desk ticket'.

    Just click on that link and it will take you to the appropriate form.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories