Do not load profiles from 6000 series?

Scott - WM7C

I imported profiles from my old 6400M onto my 8600 and the radio seemed fine. Then I shut it off. When I turned it back on a few hours later, the radio will not start. I submitted a ticket, but wanted to warn others incase they try this. I read I'm not the only one.

I followed the instructions for the 6000 series to factory reset, but this results in a flashing red light for several tries. I read that I may need an image and instructions for loading the image.

Chris Long

I am right with you! Happened late on Friday, after just receiving the new radio. Transferred my 6600 profiles, and a couple boots later it fails. Ticket submitted, back to waiting …

Chris N1CL

Chris Long

Ken from the Helpdesk just replied to me, and was very helpful in providing instructions on how to recover the system. It appears that the issue arises when profiles are imported from a 6x00 series that was configured with a static IP address. Hopefully you can resolve your issues soon as well.

Mike-VA3MW

You should not have an issue importing profiles, but if you do, let us know.

There is a bug with static IP addresses on v3.8.19 that is fixed in the next release coming out shortly. For the meantime, please do not set a static IP address and if you need a fixed/static IP address then make sure you use a DHCP reservation.

For most customers, there is really no requirement to use static IP addresses as there is no performance reason, even with SmartLink and uPNP.

But, if you are a network person and you understand the implications of doing so, you are welcome to do that.

If your networking skills are limited, the radio works wonderfully out of the box with the current networking setup.

Scott - WM7C

I must have had a static IP set in the profiles. My issue is resolved through support.