SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
FlexRadio customer service is 599
Last night, Saturday, around 6:30 PM Central, I had to open a support ticket for my new 8600. To my surprise, Tim (W4TME) responded in under an hour, providing a thorough set of instructions to resolve the issue.
His solution worked flawlessly, and I couldn’t be more impressed. It seems Flex is in full Hypercare mode for the new 8X00 series!
Thank you, Tim
Comments
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actually, I find the whole team VERY responsive and helpful on all the lines — 6xxx, 1500, etc. :-)
Maybe not THAT quick after hours, but almost always within 24 hours or less.
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Now only if my specialist MDs didn’t make me wait three months for an appointment.
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That is a reliability issue. There are too many of us humans needing repair whereas Flex radios are on the whole without lifetime problems.
1
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