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Flex 6600 Crashing doesn't work on Reboot

VA3XDX
VA3XDX Member ✭
in Community Topics
Hi,

Operating the flex 6600 in this weekend's RTTY contest. Software froze. Upon reboot of computer and radio, soft and hard reboot. Radio no longer works with smart SDR.

Error message says

Unhandled error has occured: Configuration system failed to initialize

And radio doesn't want to load SMART SDR no matter what I try.

Does anybody know what's going on and how to fix it?

Thx

Shel
VA3XDX

Comments

  • Al K0VM
    Al K0VM Member ✭✭✭
    edited September 28

    Shel,

    First, I would try removing the power from the radio for a couple of minutes, boot up the radio and try again.

    Second, I would try renaming/removing the SSDR.settings file on PC. Shut down SSDR. Using file explorer, navigate to %appdata%/FlexRadio Systems and rename SSDR.settings. Then restart SSDR

    Third, I would perform a factory reset on the radio. Shut down the radio, Press and hold the ON button until it turns white. Then let the radio continue booting up.

    Last, open a ticket with the Flex Help Desk.

    AL, K0VM

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