SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Front panel says FLEX-6500 but comes up as a FLEX-6700
Comments
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Hi… Not sure what's happening here, but my suggestion would be to open up a Help Desk Ticket and supply them with the serial # of the unit. That should help determine if you have a 6500 or 6700.
It's possible that, since you can essentially 'name' your rig anything you want in SmartSDR (i.e. the label in 'STATION:' at the bottom of the panadapter.
It's also possible either the radio's internal config file has been corrupted or has been incorrectly loaded. Maybe try a full reset of the radio and see if that helps.
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I would bring up SmartSDR and look in the "Settings" tab, click on the Radio tab, in the serial number it should tell you what radio it is. If it has a 6500 in the serial number then it is a 6500 and the same thing with the 6700.
What has probably happened someone replaced the Front panel and maybe other parts from a 6500 for some reason or other for a Frankenstein radio.
SmartSDR 3.2 update: The Hardware Serial number of the RADIO is assigned to the SmartSDR version license so it doesn't matter how many time you re-install SmartSDR is not going to make a difference if the Serial numbers don't match with what FLEX set the version 3 license to. Once you find the correct serial number of the Radio hardware than you need to do a help desk ticket and find out why your Version 3 hasn't been attached to the Radio hardware.
I would HIGHLY recommend that you update to SmartSDR version 3.7.4 in any case with the Radio and if it is a 6700 you got a MUCH better Radio than the 6500.
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I would submit a help desk ticket. Flex support will be able to sort it out
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I agree with all the above. I was curious for myself, so I searched eBay, and I think I saw the radio you bought. It sure looks like a 6700 to me from the rear panel. I would be interested if you could share with us here how everything turns out once you get it figured out.
73
Mike
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I meant v3.7, not v3.2 of smartsdr.0
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