Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Sold my Flex 6400 without removing my account information

radioshopbob
radioshopbob Member ✭✭
in Community Topics

When I launch SmartSDR I can see my old Flex 6400M and my Flex 6400M I still own. How do I reset my account so that I do not see my old Flex? I should have cleared it out before I sold it but I forgot. Bob W6MTM

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    There are 2 ways.

    One is to have the new owner register it for his email address.

    Start SmartSDR and log out of SmartLink.

    Now, go to log in again and request a password change and follow the instructions.

    image.png

Categories