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    • Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
    Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
    Antenna Genius Utility v4.1.8
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    Sold my Flex 6400 without removing my account information

    Member ✭✭
    in Community Topics

    When I launch SmartSDR I can see my old Flex 6400M and my Flex 6400M I still own. How do I reset my account so that I do not see my old Flex? I should have cleared it out before I sold it but I forgot. Bob W6MTM

    Comments

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      There are 2 ways.

      One is to have the new owner register it for his email address.

      Start SmartSDR and log out of SmartLink.

      Now, go to log in again and request a password change and follow the instructions.

      image.png

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