Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

flex account login

K0FG_Fred
K0FG_Fred Member ✭✭
edited November 2023 in Community Topics

I am changing the passwords for my 3 flex accounts. Have changed community and help desk but cannot change the Flex account password.

I enter my email and then choose "forgot password". The system prompts me for my email and then says it has seen a link to my email, but the link never shows up in my email.

The help desk and community links were sent but have never gotten one for the Flex account. Tried it yesterday and again today and nothing happens.

Perhaps there is a problem that needs to be looked at by Flex? I know several Flex people monitor this site so maybe they can check it out?

Fred, K0FG

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Hi Fred

    There are multiple systems here, all unique:

    • SmartLink
    • HelpDesk
    • Sales
    • Community

    If it is the Sales one, I requested that it be looked at for you.

Categories