Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

smart link failed to connect

Options
k3qh
k3qh Member ✭✭
in Remote Operation (SmartLink)
flex_smartlink.JPG

Hi,

I can't connect and getting this message. It was working perfectly until now.

thanx, Stuart

Tagged:

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    this should help explain things.

    Or, just reboot your radio and your router and see that fixes it.

    https://youtu.be/rmkejJWIQpc?si=Uq0H_p632v5pZhkP


  • k3qh
    k3qh Member ✭✭
    Options
    flex_smartlink1.JPG

    I got it registered but still will not test.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Registering and passing a test are 2 different things.

    The first is used to identify you. The test makes sure the right communication packets are making by your router to the radio. If the plumbing is busted, it will fail a test.

  • k3qh
    k3qh Member ✭✭
    Options

    Mike thanks,

    so it is possible my router can be blocking the communication?

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories