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SSB Distortion when SmartLink Unavailable
It appears the Flex SmartLink server is still unavailable (Tuesday 8:00AM Eastern). As reported last fall, it appears when the server is unavailable, it causes audio distortion on SSB for Flex radios. Of the 4 Flex users on this morning's Net, the one remote user could not access his radio (SmartLInk unavailable) and the other 3 Flex radio owners (local access) had random SSB distortion. Owners of other radio types could hear the distortion, so it is Tx problem.
When we had this same issue last fall (when SmartLink was unavailable), all 3 Flex radios on the Net had distortion, and I received an email from another group of Flex users confirming they had the same issue within an hour of when we had the issue.
I suspected that this distortion might be related to the SmartLink server issue, so last fall I disconnected my 6600 from the Internet and went Layer 2 connectivity through my local L2 switch. My audio distortion ceased, while the other two Flex stations on the Net continued to have the audio distortion. The distortion sounds like random clicking or loss of audio. It may occur 2-3 times in one second, or only once during a transmission. Some transmissions have no distortion.
Others may want to try the Layer 2 solution so we can verify it is indeed a problem related to the Flex radio registration process with the SmartLink server.
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