Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.18 | SmartSDR v4.2.18 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

License Required abend

K5CG
K5CG Member ✭✭
edited May 2023 in SmartSDR for Windows

I was in the middle of a digital VarAC QSO and SmartSDR terminated all by itself. The Power button on the 6600 was OFF, no color, and was unresponsive to power it off.

I pulled the DC, waited 2 minutes, powered it back on. Pressing the power button it flashed Green as usual and then went Yellow.

When I launch SmartSDR it tells me "License Required".

After refreshing several times I opened a ticket.

Good thing I'm not a big contest station or anything like that.

Still unacceptable!

v3.4.21

Anybody else have the pleasure of this today?

Danny, K5CG

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    While unacceptable, so is getting a flat tire. :).

    This needs to be solved by our support team. I opened a ticket for you.

    73

This discussion has been closed.

Categories