Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

License Required abend

K5CG
K5CG Member ✭✭
edited May 2023 in SmartSDR for Windows

I was in the middle of a digital VarAC QSO and SmartSDR terminated all by itself. The Power button on the 6600 was OFF, no color, and was unresponsive to power it off.

I pulled the DC, waited 2 minutes, powered it back on. Pressing the power button it flashed Green as usual and then went Yellow.

When I launch SmartSDR it tells me "License Required".

After refreshing several times I opened a ticket.

Good thing I'm not a big contest station or anything like that.

Still unacceptable!

v3.4.21

Anybody else have the pleasure of this today?

Danny, K5CG

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    While unacceptable, so is getting a flat tire. :).

    This needs to be solved by our support team. I opened a ticket for you.

    73

This discussion has been closed.

Categories