Flex 6600 No signal processing on Panadapter

David Otto

I just opened a new 6600 and I am connected via SmartSDR 3.4.23 via my PC. No issues connecting the radio via ethernet. However, when I open the slice A panadapter, there's no signal processing, just a blank screen. It seems the SCU isn't processing anything. Nothing heard on audio. Antenna connected. Any ideas?

David Otto

Well, no takers on this one. Can say I'm surprised.

ka9ees

Open a support ticket is your best bet.

David Otto

Thanks Ed, yep, did that, we'll see.

ka9ees

@David Otto

You know I'm having a similar problem since updating to 3.4.23. In the last few days I have had to shut my power supply off. I normally leave it on all the time. Everytime I do 3.4.23 crashes. It restarts itself and comes up in a state like yours.

David Otto

Yeah, it may be a compatibility problem with the firmware. Who would know? I'm obviously disappointed, since my rig is right out of the box, factory fresh, with the most up to date SmartSDR software running. Don't they test these things before releasing them? Anyway, I'm just getting a taste of the problems associated with Flex software, and I think I'm headed for the door.

Craig_KØCF

Don't be so hasty! I have had my Flex 6500 for over 7 years and have had only a few very minor glitches, mostly due to operator error. All-in-all, no other radio compares to the operational advantages of a Flex. I have had Kenwoods and Icoms in the past, and have used a friend's Elecraft K3 and would never consider going back.

You see all the problems on this forum, which tends to amplify them but gives no idea how widespread a problem may be. But the vast majority of users who have had no serious problems are not heard from. I often show up here to help others, but have not had occasion to report any problems.

73, Craig KØCF

David Otto

Yes, when the Flex is working, it's great.

John KB4DU

Is the correct antenna selected? Sometimes the basics get overlooked in the getting set-up process.

David Otto

Yes, I selected antenna 1 to transmit and receive slice A. Even if I selected the wrong antenna, there should still be a baseline RF tracing on the panadapter display. Currently, the blue grid display is empty of activity - no tracing. Thank you for the feedback!

WX7Y

I am sure you have but have you done a FULL hardware reset, Not just powered the Power supply off?

David Otto

Thanks Bret, yes I did a full hardware factory reset, but no change. See screenshot attached. Ty!

Screenshot (74).png

Mike-VA3MW

Hi David

There is something not correct with this radio. I see you opened a support ticket.

They will take care of you.

73

David Otto

Ok Mike, Ty!