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SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Cannot register on SmartLink

Dirk Schuurs
Dirk Schuurs Member ✭✭
in SmartSDR for Mac
Hi, I'm trying to register my radio (brand new 6400) on SmartLink, but doesn't succeed: When clicking on REGISTER I key the radio when its asking to key. Then it's for one second registered (Confirmed: Yes and Registered: Yes), but after a second the status Registered changes to "No". And the button "Network Settings" is grey out (cannot click on it). Repeated this process several times, without succes... Does anyone know what I'm doing wrong ?

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    I created a support ticket for this.

    They will want to know

    • model of radio
    • Version of SmartSDR
    • Did it work before (it sounds like no)
    • Some details about your ISP.

    73 es gl

  • Dirk Schuurs
    Dirk Schuurs Member ✭✭
    Problem solved. After some correspondence and excellent help from the Flexradio support centre, it appears an issue with my ISP. All is working great now :-)

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