SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
No microphone audio SmartSDR
Suddenly I do not have any microphone audio when using SmartSDR. The computer recognizes the mike and I can see the level in the settings but nothing is getting to the software. I know the interface works as both transmit and receive are fine with WSJT.
What are the proper settings to use with Heil PR-781 connected via USB interface for SmartSDR for Windows
Best Answers
-
Try with DAX disabled.
Also under Privacy/Microphone, does SmartSDR have permission?
Dave wo2x
0 -
Yes, when using PC audio DAX needs to be disabled.
73 Dave wo2x
0
Answers
-
We need more info. What USB interface? The PR-781 is an XLR connection.
Screenshots showing the Phone menu in SmartSDR as well as the main program including the right side panel will help us to potentially see your issue.
73
Dave wo2x
0 -
Hi Dave, the USB interface is the Scarlett Solo. Hard to take screen shot as using Windows 11 computer with Mac keyboard😀 Solo is connected to the Windows machine not my Imac
0 -
Side Panel
0 -
This is most likely a Windows configuration issue. Make sure the Solo is the default Windows mic and in Windows Privacy make sure the mic is allowed to be accessed by third party programs.
73
Dave wo2x
0 -
If you hover your mouse over the "PC Audio" button on the top, it will show the MIC input the radio is expecting.
If you plugged another audio device into the computer, Windows will likely reorder things and mess up and 'default' settings.
You do want to make sure that your 'default' audio devices on Windows are the MIC and Speaker you want to use. Hopefully, that helps.
73
0 -
Hi Mike, it does not show that. When I hover over PC Audio on the top I get:
"Enable remote receive audio to play though your default playback device" No mention of microphone.
I did look in the PC settings and Flex DAX is enabled.
The default audio devices are the Solo microphone and correct speaker as audio does play properly.
The microphone shows up correctly on the Windows setting screen and it does show audio. I can also use the microphone on remotehams.com but not on SDR.
0 -
DAX disabled fixed it!
1 -
Good Morning,
I am having a similar issue with a PC microphone. I am working remotely and have no issues with digital modes. My microphone is recognized by Windows and I see the output in Sound Settings. DAX is disabled. However, when I am in MOX there is no output from the radio. I am using PC Audio in SMARTSDR and I do hear the radio. Privacy/Microphone settings were mentioned in this stream. I haven't looked at that. Where can I find it and does anyone have any suggestions?
73
Mark
KK2L
0 -
Hi Mark
I created a support ticket for you.
73
0
Leave a Comment
Categories
- All Categories
- 294 Community Topics
- 2.1K New Ideas
- 538 The Flea Market
- 7.6K Software
- 6K SmartSDR for Windows
- 139 SmartSDR for Maestro and M models
- 337 SmartSDR for Mac
- 251 SmartSDR for iOS
- 226 SmartSDR CAT
- 175 DAX
- 345 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 46 FLEX-8000 Signature Series
- 860 Maestro
- 45 FlexControl
- 838 FLEX Series (Legacy) Radios
- 809 Genius Products
- 401 Power Genius XL Amplifier
- 280 Tuner Genius XL
- 89 Antenna Genius
- 246 Shack Infrastructure
- 168 Networking
- 377 Remote Operation (SmartLink)
- 119 Contesting
- 593 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 880 Third-Party Software