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FLEX 6500 DOESN'T PULL IP

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COCHRANJA
COCHRANJA Member ✭
in FLEX-6000 Signature Series
FLEX 6500 DOES NOT PULL A IP FROM ROUTER MAC DOESN'T SHOW AND SETTING A STATIC IN ROUTER FOR MAC ADRESS DOESN'T WORK
i HAVE RESET RADIO BY HOLDING OK AND TURNING ON
RADIO SHOWS IN DAX WITH A 169.254.4.103 IP WHICH IS NOT IN RANGE OF MY NETWORK AND I CAN NOT ACCESS THE RADIO

THIS WAS FROM A ESTATE AND I'M NOT SURE WHAT STEPS NEXT

THANKS JACK WC4J

Answers

  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭
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    Hi Jack... What version of SmartSDR are you running? Is the MAC version? Is the radio directly wired to the computer/to the router?

    I would suggest opening a Help Desk ticket. The Flex group are very good at addressing and fixing network issues.73

  • COCHRANJA
    COCHRANJA Member ✭
    Options
    VER 3.0.27.131
    WIRED TO A MANAGED SWITCH WITH A STATIC RSVP IN ROUTER
    IVE GOT A TICKET IN I DID GET A IP AFTER POWER CYCLING SEVERAL TIMES AS A POST I FOUND SUGGESTED THOUGHT I'D ASK TO SEE IF ANYONE ELSE HAS HAD SIMILAR ISSUE
  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭
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    Hmmmm... has this configuration worked before?

    Reason I ask is that there have been reports before of problems with 'Switches' in the network not properly passing the required packets.

    BTW, any reason for posting in all caps? :-)

  • COCHRANJA
    COCHRANJA Member ✭
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    sorry was doing RTTY on MARS i forge to switch caps
    this is a radio I got from a estate i do not know its history so I have been shooting in the blind.
    I seen the other posts thus why I cycled power a few times
    my network is running a ubiquiti managed switch the model is not coming to mind
    dhcp server is a untangle firewall box running on a supermicro 1U server i would expect the network gear is quick enough but i think the issues folks are having in the other posts are when there are multiple switches or wifi involved this is a 10g rated switch running 1g and 2.5g to devices
  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭
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    OK, thanks for the update on the config. I'm no expert on wifi networks, so I'd still suggest submitting a Help Desk ticket to get the Flex folks involved. They have PLENTY of experience getting things to work on various networks!

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    You mentioned you are using a Managed switched.

    Can you test with an unmanaged switch?

  • Ed Woodrick
    Ed Woodrick Member ✭✭
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    Is the router setup with DHCP to offer IP addresses? Is the address pool possibly already full?


    The 169 address is a default address that a system generates when it has tried to get a DHCP address and it fails.

    Have you tried any other devices on this router?

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