Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

"Clean Sweep" of Windows 10; Install 3.3.32 directly?

Jerry W2TXB
Jerry W2TXB Member ✭✭
edited July 2022 in SmartSDR for Windows

I had 3.2.39 on my PC but had a problem for which I sent the radio in to FLexRadio for repair. The radio should arrive at my home tomorrow (a day early). The suspicions of both the Flex tech and now me is the problem was likely caused by the PC. Since sending the radio in for repair, I noticed some other problems with Windows 10 (Pro 64-bit), so I did a complete clearing of the (C: drive) SSD and reinstalled Win 10 and now all is OK (so far... like a whole new computer). I have yet to install any SmartSDR software, but am considering the following:.

Considering the radio still has 3.2.39 firmware, should I first install that software on the PC and then do the update to 3.3.39, or just install 3.3.39 and let the radio update its firmware? I saw something in the Release Notes about how it make take more time without 3.2.39 installed, but this is a clean installation on the PC, and time is barely an issue and not a problem for me. In other words, is 3.2.39 required to be in place prior to 3.3.39 is installed following a clean installation of Windows? Either way, I plan to not import any profiles, but rather will build a new profile after the software is up and running in its basic form.

Comments

  • Ron Koenig
    Ron Koenig Member ✭✭✭

    If you think there is something in 3.3 that makes you want to swap to it, I would do it direct. Never installing a previous version (Since you have the .net update already with 3.2.39)

    If you're Mostly CW I'd probably go with 3.3.

    If you're a primarily Phone / Digital I'd stick with 3.2 for now.


    Ron, WV4P

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    @Jerry W2TXB

    Rather than ask here, I would recommend you defer back to Ken or Tim and ask them what they recommend. They have worked on thousands of cases and they can give you good direction.

    They know what works and what doesn't make any difference.

    73

  • Jerry W2TXB
    Jerry W2TXB Member ✭✭

    Mike - I left a message for Tim.

    Thank you.

  • Jerry W2TXB
    Jerry W2TXB Member ✭✭

    Update: The radio arrived this afternoon and I set it up "from scratch", including directly installing v3.3.39 software/firmware. The entire process finished in relatively short order with no problems whatsoever.

    So far, so good; everything is working.

    Now to go play radio. :)

  • John KB4DU
    John KB4DU Member ✭✭✭✭

    A lot to learn and a pleasure to operate.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.