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New Antenna genius Issue

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Larry _ NY8T
Larry _ NY8T Member ✭✭✭
in Antenna Genius

While helping a friend this past weekend configure his new Antenna Genius 2 x 8, all went well except an issue with one of the ports. When ever we selected Antenna 4 on the B side, the Antenna Genius will reboot. This happens every time, all other ports are fine including Antenna 4 on A side. Anyone seen this happen? https://youtu.be/PFktJLWRFtY

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  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
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    Hi Larry

    I would email 403A directly and you can get their email address from their web page. They are usually pretty responsive. You will want to make sure you have their latest firmware.

    73

  • Larry _ NY8T
    Larry _ NY8T Member ✭✭✭
    Options

    Thanks, the latest firmware is installed and I have a ticket submitted on their website.

  • Larry _ NY8T
    Larry _ NY8T Member ✭✭✭
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    This issue was solved by just re seating the B Side ribbon cable plug.

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