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HELP! Can't Remove Flex Virtual COM PORTS

Steve W6SDM
Steve W6SDM Member ✭✭

I can't seem to remove my FLEX Virtual COM Ports from Windows 10. No matter what I do, they keep coming back - like ****. I read Tim's article on the subject and followed it carefully but after a reboot, the ports are there again.

The problem is that CAT doesn't see them. Something happened to my system and the ports that have been working for a long time no longer show up in CAT but they are there in Device Manager. This happened a few years ago and I was able to remove the ports in device manager and then reinstall them using CAT. Not this time.

Any help would be very much appreciated.

73,

Steve, W6SDM

Comments

  • ka9ees
    ka9ees Fithian IL USAMember ✭✭✭

    @Steve W6SDM

    Open CAT. Right click on the on the remove button. Click on the reset FlexVSP ports. That will allow SmartSDR CAT to see them again. Don't try to remove them in WIndows. That can cause problems.

  • Steve W6SDM
    Steve W6SDM Member ✭✭

    Thank you! I know that trying to remove them in Windows is as hard as killing Zombies.

  • Steve W6SDM
    Steve W6SDM Member ✭✭

    Is there a way to remove all of the existing Flex Virtual COM Ports and start from scratch?


    Steve, W6SDM

  • ka9ees
    ka9ees Fithian IL USAMember ✭✭✭

    Open CAT. High lite the port and click remove.

  • Steve W6SDM
    Steve W6SDM Member ✭✭

    That's works if the ports show up in CAT. Some of my ports show up in Device Manager but not in CAT, and they are Flex Virtual Ports. If I disable them and uninstall them in Device Manager, they come back.

    Steve, W6SDM

  • WX7Y
    WX7Y Member ✭✭✭

    THIS IS DANGERIOUS AND MAY BREAK YOUR WINDOWS OS SO USE AT YOUR OWN RISK, YOU HAVE BEEN WARNED!

    I hate to Send you down this path but it may take a bit of Registry Editing.

    1st make sure you can't see them in SmartCAT

    2: In device manager click View and click on show hidden devices.

    THE NEXT STEP IS DANGERIOUS AND MAY BREAK YOUR WINDOWS OS SO USE AT YOUR OWN RISK.

    3: once the COM ports are deleted search for regedit and run it as administrator, MAKE A BACKUP of the registry, now search for COM and be very careful you delete JUST the bad ports, search thru the registry twice

    Save the Registry and reboot the computer immediately,

    Hopefully they will be gone

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
  • Steve W6SDM
    Steve W6SDM Member ✭✭

    Bret,

    Thank you. I am familiar with the registry editor so I will give that a try. I will go through it a couple of times and see what's all there before I delete anything.

    73,

    Steve

  • Steve W6SDM
    Steve W6SDM Member ✭✭

    Mike,

    One thing I haven't done yet is to remove SSDR and then try to uninstall the ports in Device Manager. I have everything working by installing new ports and redirecting the apps to them but I hate the clutter of unused ghost ports hanging around in Windows.

    73,

    Steve

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited January 24

    @Steve W6SDM

    You can try that, but based on all the other comments in the people who have been down this path, it has not been a reliable fix. There is something else within the operating system that is causing all these conflicts and failures.

    If you can find the root cause, then we can work towards understanding why it is happening. As VE3HG posted last week, only a total reinstall of Windows fully resolved it and he spent about a year trying to figure out why.

    I had a similar problem when I got my IC-9700 and the USB/RS232 drivers wouldn't work on one computer. Icom's advice was to fully rebuild the computer from scratch and that resolved it. Yes, it was something I didn't really want to do, but it resolved it.

    Mike

  • Tim's procedure for removing com ports in Windows should work. Be sure to reboot the computer after removing and then go back in to check that they were removed. For me, the solution this time, (after removing com ports) was to remove SSDR, including DAX and CAT using add/remove in Windows and then reinstalling SSDR 3.2.39 as before. All my configurations were still there, including all my many profiles. It is working fine right now.

    Best 73 All, Jim

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