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New 6600M Black Screen

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Doug Wilson
Doug Wilson Member ✭✭
in FLEX-6000 Signature Series

I have a new 6600M that is about one week old. I started getting an intermittent black screen or very faint display and now the screen is always black. I can run the radio with SmartSDR after the green light stops flashing but the screen is always black. I submitted a help desk ticket.

Very very disappointed to say the least.

Comments

  • Doug Wilson
    Doug Wilson Member ✭✭
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    Performed reset procedure, After 10 minutes or so the screen flickered on and was unresponsive. Restarted again and it worked. I don't know what's going on.

    Doug

  • Trucker
    Trucker Member ✭✭✭✭
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    I would suggest you contact the Help Desk on Monday as this could be a hardware issue.

    James

    WD5GWY

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
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    This is a hardware issue. I have created a helpdesk ticket, but we have limited staff for the next week, so a response may be delayed.

    Sorry about that but what you are seeing isn't normal.

This discussion has been closed.

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