Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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What am I doing wrong signing in?

rssutton9
rssutton9 Member ✭✭
in Community Topics

When I sign into the community I have no problem. When I try to sign into the Flex site to check the status of my three orders that are way overdue, it says the password is invalid. When I click on the box to reset the password, it says it will send a link to my email (which shows correctly). I never receive the link. Any suggestions?

Stan KD8KBX

Best Answer

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Answer ✓

    FlexRadio has 3 unique systems and the user name and passwords are not shared among them.

    • SmartLink
    • Community
    • Sales

    If you are not able to log into the sales system, please email sales@flexradio.com with the details and they will sort it out for you.


    73

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